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Registration Coordinator - AIHC Conference

The Registration Coordinator oversees all aspects of attendee registration for the conference. This includes creating and managing registration forms (with demographic surveys where appropriate), maintaining accurate records, and providing clear communication to participants before the event. During the conference, the Registration Coordinator organizes and supervises on-site check-in to ensure a smooth and welcoming experience for attendees. The role requires strong attention to detail, organizational skills, and a friendly, professional presence.

Responsibilities:

  • Design and manage registration forms, including demographic survey questions.

  • Maintain accurate and up-to-date attendee records.

  • Communicate registration confirmations, event details, and reminders to participants.

  • Prepare attendee lists, badges, and check-in materials prior to the conference.

  • Organize and oversee the on-site registration desk and check-in process.

  • Maintain records and prepare a summary report after the event.


Qualifications:
Required:

  • Strong organizational and record-keeping skills.

  • Attention to detail and accuracy in handling attendee information.

  • Clear and professional communication skills.

  • Comfort interacting with attendees in person and via email.

Desired:

  • Experience with event registration systems, specifically Luma

  • Customer service or front-facing event experience.

  • Familiarity with spreadsheet/database management.


Location:

Online / Virtual

In person on the day of the conference (Edmonton, AB)


Estimated weekly time commitment:

  • 3-5 hours per week during the planning phase (up to 4 months before the event).

  • 7-9 hours per week in the final 2 months leading up to the conference.

  • 20+ hours during the week of the conference, including potential full-day availability for event promotion and management.

  • Time commitment estimates are flexible depending on evolving event needs


Planned compensation:

Volunteer position


Desired start date:

Immediately


Term

9 months

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